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Frequently Asked Questions

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

Order typeProduction TimeStandard Shipping2 Day ShippingNext Day Shipping
Paper or Canvas (print only)5 Bus. Days3-7+ Bus days*2-3 Bus. Days1-2 Bus. Days
Acrylic or Metal (print only)5 Bus. Days3-7+ Bus days*2-3 Bus. Days1-2 Bus. Days
Print & Frame Presentations5 Bus. Days3-7+ Bus days*2-3 Bus. Days1-2 Bus. Days
Custom Canvas Art5 Bus. Days3-7+ Bus days*2-3 Bus. Days1-2 Bus. Days
Sample Packs3 Bus. Days3-7+ Bus days*2-3 Bus. Days1-2 Bus. Days

* Business Days are Mon. – Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.   

^ We stock some popular sizes, produced much more quickly.  

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.   

Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

The shipping price is calculated based on weight coefficient of each item. 

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart WeightGround ShippingExpedited 2 Day Shipping
Up to 5LBs$ 9.95$19.95
5 – 10 LBs$15.95$29.95
10-15 LB$19.95$39.95
15 LB +$29.95$49.95

( Please note these are only examples and not actual shipping prices according to weight)

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days – and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.

We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact Lavaggi@lavaggi.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged.

Unless your order has already gone into production you can cancel it. Please contact Lavaggi@lavaggi.com as soon as possible if you need to cancel your order.
Processing a refund can take up to 7-10 business days.
For a refund or replacement, please email Lavaggi@lavaggi.com
You can reach out at any time by email at Lavaggi@lavaggi.com

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